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As a professional courtesy, it becomes the responsibility of the prospective student/client to notify Berklyn Medical Solutions by phone in cases of cancelation or postponement. If proper notification is not received, cancelation of the class fee will not be refunded.
Berklyn Medical Solutions require a minimum five (5) day notice for students needing to cancel their registration either by phone or by submitting your request online via our homepage. All course fees will be refunded within two (2) business days of request. If you are an employee of a contracted facility, you will be charged the full non-contracted course price, as noted at the time of registration, for not complying with this policy. Berklyn Medical Solutions does allow you to reschedule your course one time at no cost to you. If needing to reschedule more than once, you will be issued a 15% of the full course fee each time after the first.
No refunds will be given for no shows on the first day of the course. There are no exceptions.
Our policy equally applies to our Training Organization and Instructors; meaning that if an unexpected emergency occurs with an instructor affiliated with our organization, in which an instructor fails to notify a client for last minute cancellation by phone, our organization will then be obligated to re-schedule or offer a refund. Berklyn Medical Solutions, as a professional training organization, maintains the highest standards of excellence. As such, we maintain that our instructors will either be replaced by a substitute instructor or we will contact any client in advance if that instructor needs to cancel or postpone a course that has been arranged and confirmed due to an unexpected emergency. In order to maintain the highest standards for our clients, we maintain, support, and require adherence to these guidelines and policies as outlined.
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